|
|
OTHER
FAQS
|
|
| |
1. What type of operating
system do you use?
|
| |
|
We use UNIX operating system on all
our servers.
|
|
| |
2.
Where are you located? |
| |
|
Our offices are located in Alabama,
Virginia and West Virginia. |
|
| |
3.
Do you have an 800 number? |
| |
|
Yes, we do. Our toll free number is (866) 766-7600.
|
|
| |
4. Can I contact
you without using a trouble ticket ? |
| |
|
Yes, you can! Our phone number is (205) 497-9600 or 866-766-7600,
our fax number is (205) 497-9601 and our office mailing address
is Your Web Center, Inc., PO Box 3491, Hueytown, AL 35023-3491.
|
|
| |
5. Do you have
live online help? |
| |
|
At this time, no but our E-mail and trouble ticket
system are monitored on a 24/7 basis. A representative will contact
you by phone or E-mail you within 2 hours to inform you that the situation
is resolved or advise the steps that being taken to resolve the issue. |
|
