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HOSTING
FAQS
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1. How long does
it take to activate my account?
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Account activation is usually within
12 hours or less.
You will receive a confirmation letter giving you information on how
to access your account after your account is activated. |
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2.
Do you host adult content? |
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ABSOLUTELY NOT! We do not and will
never knowingly host adult sites or content. This is a violation of
Your Web Center's Usage Policy. Any site with such content will be
terminated and no refunds issued. |
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3.
Will I be able to allow telnet or ssh into my site? |
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No, due to security reasons this is not available. Contact customer
service for assistance.
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4. How is the
bandwidth calculated? |
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Bandwidth is the total traffic used for your site for all incoming
and outgoing traffic. This includes:
Visitors to your site
FTP of files to your site
E-mail on our servers
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5. Do you accept
international orders? |
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Yes, we welcome all orders. |
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6. Do you support
cold fusion and/or ASP? |
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At this time no, but if you are interested in this
type of service please contact us and let us know. We are considering
these services with new server upgrades. |
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7. Will I be able
to place a security certificate on my site? |
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Yes, all users of Your Web Center will be able
to place security certificates on their sites. We can provide you
with the security certificate for $150.00. |
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8. What if I exceed
my quota of bandwidth? |
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Your Web Center monitors the amount of bandwidth
and storage used by each client and will notify the client by E-mail
when their usage has reached the level of use as determined by their
selected service. The customer will then have 24 hours to respond
as to whether they want the excess billed at the standard rate of
.25 per GB with a minimum of $2.00 or to have their account suspended
for the duration of the month.
Special consideration for client promotions will be given without
additional billing providing the client notifies Your Web Center fourteen
(14) days in advance that additional bandwidth will be needed, the
reason for the needed bandwidth and the length of time extra bandwidth
will be needed. Such consideration will be granted on a client-by-client
basis and should not exceed thirty days. |
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